We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
DO YOU SHIP TO MY COUNTRY?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you.
HOW LONG DOES SHIPPING TAKE?
- Local orders can take 2-5 business days to be delivered to you and we ship within 3 business days.
- International orders can take 5-15 business days to be delivered depending on location and customs regulations. We ship within same 3 business days.
- Shipping time might vary depending on location, shipment method and other factors.
**Some product may be shipped out separately and arrive at a different time because of multiple warehouse locations.**
**Please note that for certain periods like the holidays, and due to high demand, the packages could have 7-10 days delay.
Please email us at firstname.lastname@example.org, if you require a tracking number.
DO YOU PROVIDE TRACKING INFORMATION?
Yes! You will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
MY TRACKING SAYS "NO INFORMATION AVAILABLE AT THE MOMENT"
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
If you need to make changes to your order, please email us within 12 hours of placing your order and we will be happy to make the required changes. If your order has already been shipped, we will not be able to change it. Please make sure to check you have selected the right size and color to avoid disappointment. Please email us at email@example.com for change requests.
If you need to cancel your order, please email us within 12 hours of placing your order and we will be happy to make a cancellation. If your order has already been shipped we will not be able to cancel it. Please email us at firstname.lastname@example.org for cancellation requests.